PayPal Office of Executive Escalations:
1-402-935-2269
(Michelle, Executive Escalations)1-402-935-2116
(Elizabeth Morey, Supervisor, Executive Escalations)1-402-935-2172
(Adam Braasch, Senior Agent)1-402-935-2268
(Beth Beutler, Senior Agent)1-402-935-2174
(Jackie Hart, Senior Agent)1-402-952-8951
(Michael Lazure, Senior Agent)1-402-935-5073
(Stephanie Mikovec, Senior Agent)1-402-935-2331
(Tara Stevens, Senior Agent)PayPal Phone Numbers & Email: United Kingdom
08707/ 307 191 (UK Calling Rates Apply -- OPTION "1" for Customer Service)
0870/730-7191 (UK Calling Rates Apply)
0208/ 6053000 (Landline Phone Number)
020/8605 3001 (UK FAX -- UK Calling Rates Apply)
ppelc@paypal.co.uk (PayPal Office of Executive Escalations UK)
PayPal Phone Numbers: Australia
(02) 8223 9500 (Australian Toll Rates Apply)
1 800 073 263 (Toll Free Number)
(02) 8223 9555 (Fax Number Australia -- AU Calling Rates Apply)
(02) 8223 9501 (Fax Number Australia -- AU Calling Rates Apply)
PayPal Phone Numbers: Deutschland / Germany
[B]0180/ 500 66 27 (14 Euro Cents Per Minute)
0870/730-7191 (Calling Fees Apply)
030-8019-5161 (PayPal/eBay Hauptquartier)
030-8019-5252 (FAX nummer PayPal/eBay Hauptquartier)
paypal.robert@ebay.de
paypal.nico@ebay.de
paypal.eva@ebay.de
PayPal Addresses America & Canada
PayPal Inc., 2211 North First Street, San Jose, CA 95131
PayPal Inc., 2145 Hamilton Avenue, San Jose, CA 95125
PayPal Inc., P.O. Box 45950, Omaha, NE 68145
PayPal Inc., 11128 John Galt BLVD, STE 300, Omaha, NE 68137
PayPal Inc., Legal Department, 2211 North First Street, San Jose, CA 95131
PayPal Inc., 701 First Avenue, Sunnyvale, CA 94089
PayPal Inc., 3404 E Harmony RD, Fort Collins, CO 80528
PayPal Inc., 18110 SE 34th Street, Vancouver, WA 98683
PayPal Addresses: United Kingdom & Ireland
PayPal Europe Ltd, Hotham House, 1 Heron Square, Richmond upon Thames, Surrey, TW9 1EJ
PayPal Europe S.a.r.l. & Cie, S.C.A., 5th Floor 22-24, Boulevard Royal L-2449, Luxembourg
eBay (UK) LTD,
P.O. Box 9473
Dublin 15
Ireland
PayPal Managing Director, David Graham Clarke, 3 Woodside Road, New Malton, Surrey, KT3 3AH
PayPal & eBay Addresses: Australia
PayPal, Locked Bag 10, ATTN: Error Resolution, Australia Square PO, Sydney, NSW 1215
PayPal, 19 1 York Street, Sydney New South Wales
PayPal / eBay Australia Lawyers:
Gadens Lawyers Sydney Pty Limited (ACN 100 963 308), Level 16 Skygarden Bldg., 77 Castlereagh Street, Sydney NSW 2000 DX 364 Sydney, Australia
Phone: 61 2 9931 4999
Fax: 61 2 9931 4888
Chief Operating Officer, Sydney Offices: Ian Dardis, Eidardis@nsw.gadens.com.au
Chairman, Sydney Offices: Ian Clarke, iclarke@nsw.gadens.com.au
ADDITIONAL NOTES: PayPal Australia Pty Limited is a registered Australian Company (ACN 111 195 389) and is subject to Australian law.
PayPal Addressen: Deutschland
PayPal Europe S.a.r.l. & Cie, S.C.A., 5th Floor 22-24, Boulevard Royal L-2449, Luxembourg
PayPal GmbH., Marktplatz 1, Europarc-Dreilinden, Kleinmachnow, D-14532
PayPal-Kundenservice
Postfach 750263
60532 Frankfurt/Main
PayPal Email Addresses
Avoid using PayPal's automated email submission center -- that email goes straight to New Delhi, India where you will get a prompt reply back that has nothing to do with what you asked in the first place. For faster results, email the following departments (where people with decision making authority can help you):
moldenburg@paypal.com (Michael Moldenburg, Paypal Complaints)
sthompson@paypal.com (Scott Thompson, PayPal President)
mhentges@paypal.com (Mary Hentges, CFO PayPal)
crme@paypal.com (PayPal Office of Executive Escalations)
mvergara@paypal.com (Mike Vergara, Senior Director Accounts Protection)
lfriedberg@paypal.com (Larry Friedberg, Sr. Manager Brand Marketing & Security)
cwong@paypal.com (Catherine Wong, Senior Product Manager Merchant Services)
mbarrett@paypal.com (Michael Barrett, Chief Information Security Officer)
slivnat@paypal.com (Sarah Livnat, PayPal Risk Management)
executiveoffice@paypal.com
appeal@paypal.com
harbor1@paypal.com
ppelce@paypal.com
cardreview@paypal.com
complaint-response@paypal.com
abuse@paypal.com
Europeanservices@paypal.com
resolutions@paypal.com
appeals@paypal.com
compliance@paypal.com
escalations@paypal.com
webform@paypal.com
service@paypal.com (Unmonitored)
spoof@paypal.com
complaints@paypal.com
aup@paypal.com
press@paypal.com (Let public relations know you are filing complaints)
apires@paypal.com (Amanda Pires -- Media Relations Contact)
chargebackresponse@paypal.com
pending_reversal@paypal.com
global2@paypal.com
intl@paypal.com
ppe_courtesycredit@paypal.com
BoEappeal@paypal.com
Email Tip: Send your problem to EVERY PayPal email address that you can find, not just one. That way you have different people and different departments dealing with your problem.
eBay Contact Information America/Canada
1-800-322-9266
(eBay Customer Service Number -- Toll Free America & Canada)1-800-717-3229
(eBay Customer Serive Number -- Toll Free America & Canada)1-866-304-3229
(eBay Marketing -- Toll Free America & Canada)1-408- 376-7400(eBay General Phone Number -- Toll Number)
1-408-376-7401
(eBay General FAX Number -- Toll Number)1-402-935-5187
(Brian, eBay problem solver)1-408-376-7419
(Gary Dellabo, ebay Strategic Partnership's Group -- Toll Number)1-408-376-7517
(eBay General FAX Number -- Toll Number)1-408-376-7205
(eBay Investor Relations, Tracey Ford -- Toll Number)1-408-376-7458
(eBay Media Relations, Hani Durzy -- Toll Number)1-801-545-2276
(eBay President, Direct Number Salt Lake City -- Toll Number)1-408- 376-7514
(TOLL FAX Number) Ryan Downs, Senior Vice President Operations, PayPal, Inc. and eBay Inc.1-801-545-1853
(eBay Accounts, Christa, Accounts Specialist, Salt Lake City -- Toll Number)eBay Email Addresses
spoof@eBay.com (Report Spoof or Phishing Emails/Websites)
exec.relations@ebay.com (eBay Executive Relations)
matthewb@ebay.com ( Matthew J. Bannick, President, eBay International)
government_relations@ebay.com (eBay Government Relations Department)
billcobb@ebay.com (President, eBay North America)
csme@ebay.com (Office of the eBay President)
pierre@ebay.com (Pierre Omidyar, eBay Chairman)
ulieberman@ebay.com (Usher Lieberman, Senior Manager Corporate Communications)
jcanfield@ebay.com (John Canfield, Sr. Director Trust & Safety Policy Management)
paypal.robert@ebay.de
paypal.nico@ebay.de
paypal.eva@ebay.de
paypaldamon@ebay.com
eBay Contact Information United Kingdom
0700 500 3229 (eBay General Number -- UK Calling Rates Apply)
020 8605 3111 (UK Power Seller's Help Line -- UK Calling Rates Apply)
0906 665 8030 (eBay Customer Service -- UK Calling Rates Apply)
0906 665 8030 (eBay Customer Service -- UK Calling Rates Apply)
eBay Addresses UK:
eBay UK Ltd, Complaints Department
PO Box 659, Richmond-upon-Thames
Surrey, TW9 1TX
eBay (UK) LTD,
P.O. Box 9473
Dublin 15
Ireland
John Donahoe, eBay CEO
FAX NUMBER: If you prefer to send a fax to the eBay CEO, here is his personal office fax number: 1-408-376-7414
EMAIL: jdonahoe@ebay.com / john.donahoe@ebay.com / john@ebay.com
BUSINESS/MAILING ADDRESS: John Donahoe, eBay CEO, 2145 Hamilton Avenue, San Jose, CA 95125
HOME ADDRESS: John Donahoe, 10 Palmer Lane, Portola Valley, CA 94028
HOME PHONE NUMBER: 650-851-9263
Scott Thompson, President PayPal
EMAIL: sthompson@paypal.com / scott@paypal.com
BUSINESS ADDRESS: Scott Thompson, President PayPal, 2211 N. First Street, San Jose, CA 95131
PayPal Buyer Credit 866-571-3012
Say "agent" at each prompt, ignoring messages.PayPal F 888-221-1161
Press 0 at each prompt, ignoring messages.300 other internal numbers that might get you what you're looking for...
(402)935-2114
Kay P. ACH / Check Service(402)935-2212
ACH Processing Main Line ACH / Check Services(402)935-2284
cindy ACH / Check Services Processing / Bank Only(402)935-2295
Chuck ACH / Check Services Processing Manager(402)935-2255
Jasmine Account Review(402)935-2256
Jamie Account Review(402)935-2257
Jamie Account Review(402)935-2328
Chris Account Review(402)935-2333
Luke Account Review(402)935-2114
Kay P. ACH / Check Services(402)935-2212
ACH Processing Main Line ACH / Check Services(402)935-2284
cindy ACH / Check Services Processing / Bank Only(402)935-2295
Chuck ACH / Check Services Processing Manager(402)935-2223
Sheryl AUP Compliance(402)935-2250
Katrina AUP Compliance(402)935-2275
Lisa AUP Compliance(402)935-2332
Julie Gonzales AUP Compliance(402)935-5140
Alahandre Elise(?) AUP Compliance(402)935-2029
Todd Business Development(402)935-5126
Shane Business Development Schedule: 8:30~5PM M-F(402)935-5197
Ken Holston Business Development Business Management & Account Management(402)935-2000
Call Center Inbound Call Center(402)935-2007
Call Center Inbound Line Call Center(402)935-2012
Call Center Inbound Call Center(402)935-2011
Call Center Inbound Call Center(402)935-2014
Call Center Inbound Call Center(402)935-2017
Call Center Inbound: Debit Cards Call Center(402)935-2019
Call Center Inbound Call Center(402)935-2021
Call Center Inbound Call Center(402)935-2022
Call Center Inbound Call Center(402)935-2023
Call Center Inbound Call Center(402)935-2024
Call Center Inbound Call Center(402)935-2025
Call Center Inbound Call Center(402)935-2030
Call Center Inbound Call Center(402)935-2050
Call Center Inbound Call Center(402)935-2053
Call Center Inbound: Premier Services Call Center(402)935-2057
Call Center Inbound Call Center(402)935-2065
Call Center Inbound Call Center(402)935-2079
Call Center Inbound Call Center(402)935-2080
Call Center Inbound Call Center(402)935-2081
Call Center Inbound Call Center(402)935-2082
Premier Service Line Call Center(402)935-2084
Call Center Inbound Call Center(402)935-2085
Call Center Inbound Call Center(402)935-2092
Call Center Inbound Call Center(402)935-2100
Call Center Inbound Call Center Premier Services Line(402)935-2106
Call Center Inbound Call Center Premier Services Line(402)935-2107
Call Center Inbound Call Center(402)935-2124
Call Center Inbound Call Center(402)935-2148
Call Center Inbound Call Center(402)935-2166
Call Center Inbound Call Center(402)935-2194
Call Center Inbound Call Center(402)935-2233
Call Center Inbound Call Center(402)935-2300
Call Center Inbound Call Center(402)935-2323
Call Center Inbound Call Center(402)935-5119
Call Center Inbound Call Center(402)935-2165
Jessica Card Services(402)935-2396
Tamara Spurlock Card Services(402)935-5181
Lisa Weaver Card Services Debit Card Team(402)935-2015
Teresa Rains Charge Backs(402)935-2141
Mikalea Charge Backs(402)935-2152
Anna Charge Backs(402)935-2189
Margaret Charge Backs(402)935-2340
Debbie Charge Backs(402)935-2063
Taj Education Team Product Education(402)935-2064
Dona Education Team(402)935-2116
Elizabeth Executive Escalations Works closely w/Tiffany(detp.mgr). Very Responsive.(402)935-2129
Joe Executive Escalations(402)935-2156
Brian Executive Escalations(402)935-2157
Megan Executive Escalations(402)935-2172
Adam Executive Escalations(402)935-2173
John Executive Escalations(402)935-2174
Jackie Executive Escalations(402)935-2192
Eric Executive Escalations(402)935-2128
Stacy Executive Escalations(402)935-2228
Stacy Executive Escalations(402)935-2238
Tiffany Executive Escalations Manager of Executive Escalations.(402)935-2268
Beth Executive Escalations(402)935-2269
Michelle Executive Escalations Schedule: Tues~Thur 9:30AM~8PM(402)935-2334
Luke Executive Escalations(402)935-5145
Melanie Executive Escalations Schedule: M-F 4PM~Mid. CST(402)935-5146
Leslie Executive Escalations(402)935-5163
Rick Martin Executive Escalations(402)935-2112
Gloria Finance(402)935-2207
Jeremy Finance(402)935-2371
Julie Finance(402)935-2239
Collin Fraud & Security Fraud Prevention(402)935-2267
Mark Fraud & Security Trust & Safety(402)935-2272
Michael Fraud & Security Protection Services(402)935-2366
Suzanne Combes Brown Fraud & Security Risk Management Manager(402)935-2368
Sheryl London Fraud & Security Protection Services: Senior Agent(402)935-5134
Bill Gray Fraud & Security Internal Audit. Mountain View Office: 650-864-8046(402)935-2044
Paula Adams Global Services Global Help Desk(402)935-2127
Amy Bush Global Services(402)935-2048
Joyce Brown Human Resources Training Department(402)935-2051
Melanie Human Resources Training Department(402)935-2128
Michelle Human Resources HR/Benefits Coordinator(402)935-2169
Sterling Blackwell Human Resources Employee Development(402)935-2283
Amy Human Resources Staffing(402)935-2318
John Latke Human Resources Training Department(402)935-2339
Michelle Mullis Human Resources(402)935-5128
Michelle Human Resources Benefits Coordinator(402)935-2001
IVR Testing Line Internal / IT Tests voice recognition, play around.(402)935-2004
IVR Testing Line Internal / IT Tests voice recognition, etc.. play around(402)935-2026
Password Prompt (?) Internal / IT Line immediately prompts for password. Unsure of it's use.(402)935-2032
Employee Attendance Line Internal / IT (try user: 1234 pass:1234, works to play around with)(402)935-2069
ECS System Testing Internal / IT Play around, not sure of purpose.(402)935-2299
Internal Software Helpdesk Internal / IT(402)935-5100
Employee Attendance Line Internal / IT (user: 1234 / pass: 1234 to play around)(402)935-5151
Hold Music / Advertisement Internal / IT Test Line for Hold Music ?(402)935-5149
Monitoring Line? Internal / IT(402)935-5168
Monitoring Line Internal / IT(402)935-5184
Gene (or Steve) Internal / IT Technical Support Manager(402)935-5199
Call Center Status Line Internal / IT This ext. will place the call center in Emergency or Normal state.(402)935-2274
Matthew Member Services Member Services Supervisor(402)935-2321
Michelle Member Services Supervisor (Sat/Sun/Mon 11A~Mid)(402)935-2357
Terry Dale Member Services(402)935-5161
Tim Loban Merchant Fraud & Risk Weekend Supervisor (Sat/Sun/Mon 11AM~Mid)(402)935-5169
Alicia Merchant Fraud & Risk(402)935-2074
Tammy Galvin Quality Development(402)935-2226
Jenny Quality Development(402)935-2034
Janie Bartlett Resolution Services(402)935-2132
Bryant Resolution Services Team Leader(402)935-2241
Lynn Vogue Resolution Services(402)935-2251
Mike McCormick Resolution Services Resolution Services Supervisor(402)935-2266
Rich H. Resolution Services(402)935-2353
Lorie Kilstrom Resolution Services(402)935-5120
Tim Underlow Resolution Services Product Education Trainer for Resolution Services(402)935-5141
Resolutions Department Line Resolution Services(402)935-2218
Douglas H. Security(402)935-5172
Michell Security(402)935-2002
April Garner Unknown(402)935-2005
Adonocca Banks Unknown(402)935-2010
Nick Unknown(402)935-2013
Pat Unknown(402)935-2018
Vicki Hernandez Unknown(402)935-2020
Mary Jo Unknown(402)935-2028
Megan Unknown(402)935-2039
Jeff Hagan Unknown(402)935-2040
Mary Steeley Unknown(402)935-2041
Michelle Parkins Unknown(402)935-2049
Jason Finer Unknown(402)935-2052
Eduardo(?) Unknown(402)935-2054
Tonya Unknown(402)935-2055
John Freeze Unknown(402)935-2061
Rick Unknown(402)935-2062
Nick Unknown(402)935-2066
Michelle Unknown(402)935-2073
Kelly Shipley Unknown(402)935-2086
Jeff Allen Unknown(402)935-2087
Patience Unknown(402)935-2091
Dawn Mouski Unknown(402)935-2095
Steve Unknown(402)935-2098
Dona Shong Unknown(402)935-2099
Shelly Unknown(402)935-2101
John Unknown(402)935-2103
Latrisha Harris Unknown(402)935-2104
Lisa Hughes Unknown(402)935-2110
Amy Lescott Unknown(402)935-2113
Kelly Unknown(402)935-2115
Maggie Mentato Unknown(402)935-2118
Paul Ingles Unknown(402)935-2119
Stacy Price Unknown(402)935-2123
Kelly Unknown(402)935-2125
Koreen Unknown(402)935-2126
Michelle Unknown(402)935-2134
Cindy Langstrom Unknown(402)935-2136
Lynette Lane Unknown(402)935-2138
Kim Unknown(402)935-2142
Kimberly Unknown(402)935-2149
Mark Rosenthal Unknown(402)935-2150
Eddie Unknown(402)935-2154
Charles Unknown(402)935-2158
Bill Unknown(402)935-2168
Peggy Unknown(402)935-2170
Deb Myer Unknown Schedule: M-F 8AM~4:30PM(402)935-2171
Trish Unknown(402)935-2175
Zack Unknown(402)935-2178
Lashaun Unknown(402)935-2179
Beth Unknown(402)935-2181
Valerie Dasante Unknown(402)935-2182
Erin Crain Unknown(402)935-2183
Frank Unknown(402)935-2184
Kevin Armstrong Unknown(402)935-2186
Emily Heldridge Unknown(402)935-2187
Erin Unknown(402)935-2188
Lamay Unknown(402)935-2201
Ray Unknown(402)935-2203
Sherry Unknown(402)935-2204
Lisa Thompson Unknown(402)935-2205
Kimberly Unknown(402)935-2206
Osma Unknown(402)935-2216
Tracy Unknown(402)935-2217
Shaun Unknown(402)935-2224
Meliss Unknown(402)935-2225
Jim Unknown(402)935-2227
Eric Harrison Unknown(402)935-2129
Name not known Unknown(402)935-2229
unknown Unknown(402)935-2230
Mark Peterson Unknown(402)935-2234
Dave Unknown(402)935-2236
Brock Unknown(402)935-2237
Shaun Unknown(402)935-2240
Angie Anderson Unknown(402)935-2244
Julie Gonzales Unknown(402)935-2246
Sally Unknown(402)935-2253
Deb Unknown(402)935-2254
Ellie Unknown Number changed to 935-1835, per voicemail.(402)935-2259
Tereasa Unknown(402)935-2264
Eric Unknown(402)935-2265
Doug H. Unknown(402)935-2271
Cynthia Unknown(402)935-2273
Leslie Walker Unknown(402)935-2276
Heather Johnson Unknown(402)935-2281
Jason Alexander Unknown(402)935-2288
David Unknown(402)935-2291
John Unknown(402)935-2298
Chris Unknown(402)935-2302
Jim Norway Unknown Call was forwarded to a Nextel Phone Afterhours (management?)(402)935-2305
Amanda Unknown(402)935-2308
Cathy Unknown(402)935-2316
Laurie Unknown(402)935-2317
Jason Unknown(402)935-2322
Jamie Swanson Unknown(402)935-2324
Jessica Carasoul Unknown(402)935-2335
Steve Unknown(402)935-2336
Marissa Unknown(402)935-2341
Laurie Unknown(402)935-2342
Torrence Unknown(402)935-2349
Karen Unknown(402)935-2350
Beverly Unknown(402)935-2351
Karen Lovette Unknown(402)935-2358
John Kimmee Unknown(402)935-2363
Claire Shumiker Unknown(402)935-2364
Mary Viella Unknown(402)935-2365
Frank Unknown(402)935-2367
Mary OBrien Unknown(402)935-2369
Kelly Carson Unknown(402)935-2370
unknown Unknown person answered, unsure, will recheck later.(402)935-2372
Bob Miles Unknown(402)935-2375
Renee Unknown Schedule: Tues~Fri 1:30PM~Mid.(402)935-2376
Foreign Speaking Employee Unknown Foreign Employee.. anyone identify language ?(402)935-2377
David B. Unknown(402)935-2381
Tina Unknown(402)935-2386
Cameron Unknown(402)935-2387
Cindy Unknown(402)935-2391
Alisha Rhea Unknown(402)935-2392
Cindy Kathork Unknown(402)935-2393
Andres Unknown(402)935-2394
Robin Unknown(402)935-2395
Jim Unknown(402)935-2397
Mark Davis Unknown(402)935-2399
Janice Erickson Unknown Schedule: M-F 6AM~2:30PM(402)935-5103
Nicole Unknown(402)935-5105
Natalie Unknown(402)935-5106
Angie Unknown(402)935-5108
Gene Unknown(402)935-5111
Doug Maxum Unknown(402)935-5113
Becky Unknown(402)935-5115
Carrie Unknown(402)935-5116
Paula Baldwin Unknown(402)935-5117
Dave Burchill Unknown(402)935-5121
Andy J. Unknown(402)935-5123
Micheal Jones Unknown(402)935-5129
Marlow Rumington Unknown(402)935-5133
Jeanette Unknown(402)935-5136
Quincy Unknown(402)935-5138
Terrell Anderson Unknown(402)935-5144
Lisa L. Unknown(402)935-5147
Evan McCaul Unknown(402)935-5152
Jessica Palamino Unknown(402)935-5156
Steve Unknown(402)935-5164
Tonya Lynn Unknown(402)935-5165
Devon Unknown(402)935-5171
Carrol Unknown(402)935-5175
Cindy Unknown(402)935-5148
Jeff Lonka Unknown Admin maybe (msg says if urgent, call: 402-490-9749)(402)935-5176
Sheila Unknown(402)935-5178
Unknown Employee Unknown(402)935-5179
Tim Maxwell Unknown(402)935-5185
Rich Unknown(402)935-5186
Jerry Lowe (female) Unknown(402)935-5187
Brian G. Unknown Voicemail says w/Ebay(402)935-5189
Brian Unknown(402)935-5192
Christian Reese Unknown(402)935-5194
Reese Unknown(402)935-5195
Angie Unknown(402)935-5196
Scott Unknown"Lieberman, Usher" ulieberman@ebay.com
Sr. Manager Corporate Communications
"Vergara, Mike" mvergara@paypal.com
Senior Direct, Accounts Protection
"Friedberg, Larry" lfriedberg@paypal.com
Senior manager of Brand Marketing and Security
"Canfield, John" jcanfield@ebay.com
Senior Director for Trust & Safety policy management
"Wong, Catherine" cwong@paypal.com
Senior Product Manager, Merchant Services
"Barrett, Michael" mbarrett@paypal.com
Chief Information Security Officer
"Omidyar, Pierre" pierre@ebay.com
Chairman
"Donahoe, John" john@ebay.com
President, ebay marketplace
"Dutta, Rajiv" rajiv@ebay.com
President, Paypal
"Thompson, Scott" scott@paypal.com
Senior Vice President and Chief Technology Officer
"Livnat, Sarah" slivnat@paypal.com
Paypal Risk management
"Rule, Colin" crule@paypal.com
???
"Office of the President" csme@ebay.com
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